Good and irritated at the moment.
Monday, the backsplash was supposed to be installed, but they called and cancelled because they had some installers out sick.
"I'll look at what I have for crews in your area and call you back in a bit."
No call by today, and I had the blinds guys coming out to do the blinds (which are done), so as soon as they were done, I called the tile installers.
After about 20 minutes on hold, I got a guy who said, "Let me have the scheduler give you a call back, should be less than two hours."
After three hours, I called back and their voice prompts had changed to "leave a message" only, no option for hold, so I called Lowe's, where I'd ordered the instal through.
The woman at Lowe's put me on hold, then came back and said, "I'm on a live chat with the scheduler right now, they can do...May 14th."
I said that wasn't acceptable, as this was supposed to be done in March and was already bumped twice, so she said, "Ok, she says she can have a crew there next week, but she'll call you with the time and date, as soon as she can."
That was an hour ago. No call yet. I hate being a jerk, because it usually doesn't work out well for anybody, but I'm at the point of driving my couple of boxes of tile and grout back to Lowe's and dumping them on the tile manager's desk and getting my money back. The bad thing is, that puts me back in the queue wherever else I go and it would likely be after May anyway.
I'm trying to find someone right now. The way I'd normally do that is through a forum at the local newspaper's website, but it got too political and filled with death threats going every which way, so the paper shut it down a little while ago.I would go to Lowe's and have them refund you for the installation, but keep the tiles, and find an independent contractor, and make it clear they get paid AFTER the job is done.
Good approachShe did call back, BTW, after I called Lowe's central installation number a second time and said she "should" be able to get me in next week and that she'd know for sure Friday, and I did tell her that if that can't happen, then I've got to bring this stuff back and look elsewhere, which I will do, because I'm nothing if not stubborn.
I intend to scoot into Lowe's tomorrow and talk to the local flooring manager as well, see if she can grease some things from her side.
It's been hit-or-miss with us and contractors, whether professionally-hired (like through Lowe's or Home Depot) or more along the lines of independent handyman types.The ninth craftsman was fatal.
We have just had that same thing here, my wife's arty, I'm not, she went with friends and included a meal as a catch up. I didn't know he never sold a thing, only got popular after his death. My wife bought some copies that I have to frame after door painting is done,lol.This looks so ridiculously cool. There is going to be a Van Gogh exhibit in Detroit this summer, but it won't be just paintings hanging on the walls. Instead, the paintings will be the walls....and the floors. In the image below, the shadows are people, so you get an idea of the scale. Note the projection on the floor, too.
Home Page - Beyond Van Gogh Detroit
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You don't have any independent handymen/contractors around you? Maybe I'm just lucky, since we have a lot of Mexican laborers here that do great work. You have to pay them cash, but they get paid when the job is done. The problem with going through Lowe's or Home Depot is that they already have your money before any work is done.
You need to find someone who gets paid when the work is done. They have an incentive to get it done ASAP.
I would go to Lowe's and have them refund you for the installation, but keep the tiles, and find an independent contractor, and make it clear they get paid AFTER the job is done.
Right! Sounds familiar to me! There are some good ones here, one just has to find them. But it always involves stress.And you usually have to pay a part of the bill upfront otherwise they don't even start the work. It's really bad and it is what it is.
How terrible,so sorry. You must have felt irritated. Is there a wasp nest nearby? Are wasps territorial?This time of year, the wasps can be rather aggressive. I