Lullabelle
Midlands, England
On Tuesday I emailed a supplier asking him to quote me prices for stationery. I received a bounce back informing me he no longer works for the company so please send emails to L G.
I sent my email to L G asking him to quote me for items, he replied to my email, I filled in the requisition form and handed it to my boss because she has to authorise before I can buy.
Yesterday I received an email informing me my order was on it's way, I emailed L G to inform him I hadn't ordered anything, he was out of office so I contacted someone else to explain the situation, he said he would speak to his manager. A delivery driver arrived with a box, I refused to accept it and notified the supplier. Later someone else turned up at the stores with another box, I notified the supplier again and asked for the items to be collected, guess what turned up today?
L G was back in this morning and called me after reading my email, he apologised and explained he had accidently marked the quote as an order, was there a problem with the goods? not happy with the prices? is that why we are returning them? I explained that I had only asked for a quote, I had to give it to my boss for her authorisation .I didn't yet have it so therefore I cannot accept the items.
We did want them but I didn't feel comfortable with the situation, I felt as though I was expected to accept goods I hadn't ordered. I point blank refused to accept any of the stuff and asked that they be collected. I then ordered with someone else.
I see this from the point of principle, maybe I am just being pig-headed.
I sent my email to L G asking him to quote me for items, he replied to my email, I filled in the requisition form and handed it to my boss because she has to authorise before I can buy.
Yesterday I received an email informing me my order was on it's way, I emailed L G to inform him I hadn't ordered anything, he was out of office so I contacted someone else to explain the situation, he said he would speak to his manager. A delivery driver arrived with a box, I refused to accept it and notified the supplier. Later someone else turned up at the stores with another box, I notified the supplier again and asked for the items to be collected, guess what turned up today?
L G was back in this morning and called me after reading my email, he apologised and explained he had accidently marked the quote as an order, was there a problem with the goods? not happy with the prices? is that why we are returning them? I explained that I had only asked for a quote, I had to give it to my boss for her authorisation .I didn't yet have it so therefore I cannot accept the items.
We did want them but I didn't feel comfortable with the situation, I felt as though I was expected to accept goods I hadn't ordered. I point blank refused to accept any of the stuff and asked that they be collected. I then ordered with someone else.
I see this from the point of principle, maybe I am just being pig-headed.